Terms and Conditions

1. Introduction

1.1. Welcome to BibliU, an innovative, day one content delivery and campus store management solution brought to you by BibliU Ltd part of the BibliU Group, which includes US affiliates, BibliU inc. and BibliU Campus. These terms and conditions (the “Terms”) set out the basis on which you may browse our website www.bibliu.com (the “Site”) or BibliU app (App) to access the e-textbooks. They also apply to any use of content, products and services and open educational resources available on the Site or App (“Content”).

1.2. This Site and App are owned and operated by BibliU Ltd, with registered no. 09334024 and registered address at BibliU, Ark Coworking, All Saints Church Hall, Carnegie St, London, N1 9QW, UK (“we”, “us” or “our”).

1.3. Your use of the Site and App will be governed by these Terms and any other documents contained in these Terms, which will form a legal contract between us and you. By browsing or using the Site and App you are agreeing to be legally bound by the Terms.

1.4. If you would like to contact us for any reason please do so using the following details:Address: c/o BibliU, Ark Coworking, All Saints Church Hall, Carnegie St, London, N1 9QW, UK

Email: support@bibliu.com

2. Changes to the Terms

2.1. We may revise the Terms from time to time in the event that changes in relevant laws and regulatory requirements or there are changes to our business practices.

2.2. If you are an existing user we may  email you and, if we can, give you reasonable advance notice of significant changes to these Terms before they take effect. 

2.3. Your use of the Site and App will be subject to the most recent version of the Terms available on the Site and App. We recommend that you read through the Terms available on the Site and App regularly so that you can be sure that you are aware of any changes that may apply to you. If you would like to see previous versions of our Terms please email support@bibliu.com

3. Access and use of the Site and App

3.1. Access to the Site and App is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site or App without notice to you.

3.2. You must not misuse the Site or App by knowingly introducing viruses, trojans, worms, logic bombs or any other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site or App, the server on which the Site and App is stored or any server, computer or database connected to the Site or App. You must not attack the Site or App via a denial-of-service attack or a distributed denial-of service attack. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Site and App will cease immediately.

3.3. You are responsible for making all arrangements necessary for you to have access to the Site and App.

4. Account

4.1. To access Content made available on the Site or App, you will need an account which will be provided by your university or other educational institution (your “Authorising Institution”). 

4.2. You agree that you will provide accurate, current and complete information about yourself, and maintain and promptly update your personal information contained in your account profile. For more information on about how we will use your personal information please see our Platform Privacy Notice.

4.3. You agree to not share your account password, and to keep your password confidential. You must notify us immediately in the event of any security breach or unauthorised use of your account.

4.4. We may terminate access to your account at any time if you have breached these Terms.

5. Book a Demo

5.1 If you are interested in accessing Content on the Site or App you may Book a Demo through the Site. Our Sales team will use the information you provide in the Book a Demo form to get in touch with you.   

6. Trademarks

6.1. The trademarks or service marks used on the Site and App belong to us or our licensors. All rights are reserved. 

6.2. Without limiting the foregoing, no BIBLIU trademark or trade dress may be used in connection with any product or service that is not ours, in any manner that is likely to cause confusion among consumers, or in any manner that causes detriment to us. 

7. Intellectual property rights

7.1. We are the owner or the licensee of all intellectual property rights in the Site, App and Content. You may not:

  • 7.1.1. download, copy, print or reproduce any of the Content or include it in any other work or publication in any medium for commercial purposes;
  • 7.1.2. modify or alter the Content in any way, save this shall not prohibit you from annotating Content;
  • 7.1.3. use open educational resources outside of the licence terms attached to them;
  • 7.1.4. distribute or sell the Content to any third party; and
  • 7.1.5 remove any copyright or other proprietary notices contained in the Content, except to the extent permitted via the tools on the App.

7.2. If you copy or use any part of the Site, App or Content in breach of the Terms, your right to use the Site and App and to access the Content will cease immediately and you must destroy any copies of the materials you have made.

8. Data protection and privacy

8.1. Any personal information that we collect from you as you browse and use the Site, App or Content will be used in accordance with our Privacy Notice. To find out more about the data we collect from you and how we use it please read our Platform Privacy Notice and Corporate Website Privacy Notice.

8.2. By accepting the Terms you also consent to our use of your personal information in accordance with our Platform Privacy Notice and Corporate Website Privacy Notice.

9. Complaints or Queries

9.1. If you have any queries or complaints about the Site, App or Content, please contact us using the contact information as detailed in Section 1.4. We will use reasonable efforts to respond to you promptly.

9.2. Alternative dispute resolution is a process where an independent body considers the facts of a dispute and seeks to resolve it, without you having to go to court. If you are not happy with how we have handled any complaint, you may want to submit the dispute for online resolution to the European Commission Online Dispute Resolution platform.

10. Links to and from the Site and App

10.1. You may link to any page of the Site, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it. You are not permitted to link to any page of the App or Content. You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists, nor establish a link to the Site in any website that is not owned by you.

10.2. We reserve the right to withdraw linking permission without notice.

10.3. Where the Site or App contains links to other websites and resources provided by third parties, these links are provided for your information only. We have no control over the content of those websites or resources and we are not responsible or liable for them in anyway.

11. Availability

11.1. We do not guarantee that the Content, Site and App will always be available, be uninterrupted, secure or free from bugs or viruses, nor that the Content, Site and App will be free from errors or omissions.

11.2. Content is provided by our licensors who may need to replace or remove any Content from time to time for reasons including but not limited to intellectual property infringements or licensing requirements. We shall use reasonable endeavours to notify you prior to such removal. Removal of any Content specified as part of a rent-to-own plan will be subject to your rights to retain access to such Content.

11.3. Neither we nor our licensors shall be liable for any delay or failure to perform resulting from causes outside of our reasonable control, including, without limitation, any failure to provide the Site or App to you due to unforeseen circumstances or cause beyond our control such as acts of god, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, strikes, pandemics, epidemics or other natural disasters, shortages of transportation facilities, fuel, energy, labour or materials or a failure of public or private telecommunications networks.

11.4. If an event outside of our reasonable control takes place that affects the performance of our obligations under these Terms we will contact your Authorising Institution as soon as reasonably possible to notify you and our obligations under these Terms will be suspended and the time for performance of our obligations will be extended for the duration of the event outside of our reasonable control.

11.5. If your account has been provided by your Authorising Institution, we may suspend or terminate your access to Content at any time without notice to you on the instruction of, or otherwise in accordance with terms agreed with your Authorising Institution.

12. User Generated Content

12.1. Whenever you make use of a feature that allows you to upload content to our Site or App, or to make contact with other users of our Site or App, you must not and warrant that you shall not submit material which: is defamatory, obscene, offensive, hateful or inflammatory; promotes sexually explicit material, terrorism, violence, discrimination based on race, sex, religion, nationality, disability, sexual orientation or age; infringes any copyright, database right or trademark of any other person; is made in breach of any legal duty owed to a third party, such as a contractual duty or a duty of confidence; promotes any illegal activity; is threatening, abuse or invade another’s privacy, or causes annoyance, inconvenience or needless anxiety; is likely to harass, upset, embarrass, alarm or annoy any other person; advocates, promotes or assists any unlawful act such as (by way of example only) copyright infringement or computer misuse.

12.2. If your content which you upload to our Site or App does not meet the above requirements, you will be liable to us and indemnify us for any breach of the warranty that you give (see Sections 13 and 14). This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

12.3. Any content you upload to our Site or App will be considered non-confidential and non-proprietary. You retain all of your ownership rights in your content, but you grant us and other users of our site a world wide royalty free perpetual licence to use, store and copy that content and to distribute and make it available to third parties.

12.4. We have the right to disclose your identity to any third party who is claiming that your use of the Site, App or Content, or any content posted or uploaded by you to our Site or App constitutes a violation of their intellectual property rights, or of their right to privacy.

12.5. We  also have the right to remove any posting you make on our Site or App if, in our opinion, your post does not comply with the requirements set out above.

13. Indemnity

13.1 You agree to indemnify, defend and hold BibliU (and its Group, employees, contractors, suppliers and partners) harmless from any and all claims, actions, losses, damages, costs, and other liabilities, including reasonable legal fees, brought by any third party as a result of: (i) any violation or alleged breach of the Terms; (ii) your use of the Site or App; or (iii) your violation of any law or the rights of a third party. We reserve the right (at your expense), to assume the exclusive defence and control of any matter for which you’re required to indemnify us and you agree to cooperate with our defence of such matter. 

14. Limitation of our liability

14.1. You acknowledge that the Content, Site and App have not been developed to meet your individual requirements. 

14.2. We only supply the Content for domestic and private use and use of the Content by faculty members must be commercially reasonable and not cause us detriment. You agree not to use the Content for any commercial, business or re-sale purpose, and we have no liability to you for any direct or indirect consequential, special, incidental or other loss or damage, such as loss of profit, loss of business, business interruption, loss of business opportunity, damage to reputation or goodwill, or loss of or corruption to data. 


14.3. Nothing in these Terms excludes or limits our liability for:

  • 14.3.1. death or personal injury caused by our negligence,
  • 14.3.2. fraud or fraudulent misrepresentation; or
  • 14.3.3. any other liability which cannot be excluded or limited by law.

14.5 Sections 6 ,7, 12, 13, 14 and 15 will survive any termination or expiration of these Terms.

15. General

15.1. The Terms do not create or infer any rights that are enforceable by any person who is not a party to them.

15.2. We may transfer our rights and obligations under these Terms to another organisation, but this will not affect your rights or our obligations under these Terms. You may only transfer your rights or obligations under these Terms to another person if we agree in writing.

15.3. If we decide not to exercise or enforce any right that we have against you at a particular time, then this does not prevent us from later deciding to exercise or enforce that right.

15.4. Each of the conditions of these Terms operates separately. If any court or competent authority decides that any of them are unlawful or unenforceable, the remaining conditions will remain in full force and effect.

15.5. These Terms and any non-contractual obligations arising out of them shall be governed by and construed in accordance with English law and the non-exclusive jurisdiction of the English Courts.

These Terms were updated in June 2024 as part of a general review.